Warehouse Manager

Company Description ICONS | America LLC, part of ICONS Beauty Group, is a leading provider of cosmetic, skincare, wellness, and haircare packaging solutions for masstige, indie, and prestige brands worldwide. From its ISCC PLUS certified, 175,000 sq ft manufacturing facility near Charlotte, North Carolina, the company offers sustainable, made-in-the-USA injection molded tubes and closures. ICONS | America LLC complements this domestic capability with globally sourced primary packaging and sourcing solutions through its Taiwan branch. The company manages projects from design to delivery, including tooling, packaging development, quality assurance, supply chain, and logistics. ICONS | America LLC is committed to sustainability, holding SEDEX membership and ISCC PLUS certification, and integrates responsible practices throughout its operations.
Role Description The Warehouse Manager is a full-time, on-site role based in Gastonia, NC, responsible for overseeing daily warehouse operations and ensuring efficient, safe, and accurate handling of inventory and materials. This role manages receiving, storage, stock rotation, and shipping activities, maintaining clear procedures and documentation. The Warehouse Manager leads and schedules warehouse team members, coordinates workload, and provides training on safety, equipment use, and standard operating procedures. The role collaborates with operations, production, and supply chain teams to align inventory levels with production needs and customer orders, while monitoring KPIs such as accuracy, turnaround time, and space utilization. The Warehouse Manager also ensures compliance with company policies and relevant safety regulations, including maintaining organized, clean, and secure warehouse facilities and equipment.
Qualifications

• Strong inventory and stock control skills, including Stock Control and Inventory Control, with the ability to maintain accurate records and reconcile discrepancies.
• Experience in Inventory Management and Operations Management, ensuring efficient warehouse workflows, capacity planning, and process improvement.
• Proficiency in Forklift Operation and safe use of other warehouse equipment, with a focus on workplace safety and regulatory compliance.
• Experience using warehouse management or ERP systems, including barcode or scanning technologies, and basic data analysis for reporting.
• Demonstrated leadership and team management abilities, including staff scheduling, performance feedback, and training.
• Strong organizational and problem-solving skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
• Effective written and verbal communication skills for collaborating with cross-functional teams and documenting procedures.
• High school diploma or equivalent required; associate degree or relevant certifications in logistics, supply chain, or warehouse management are beneficial.
• Prior experience in a manufacturing or packaging environment is preferred, especially within cosmetics, personal care, or related industries.