Warehouse Manager

Job Title

Warehouse Manager

Location

Chattanooga, USA – 4513 N Access Rd

Division

Solutions

Summary

The Warehouse Manager is responsible for supervising and planning inbound, outbound, and product slotting operations, ensuring efficient labor scheduling, space utilization, equipment usage, and customer communication. This role manages a team, conducts performance appraisals, trains new hires, and maintains high standards of safety, quality, and service.

Essential Duties and Responsibilities

• Conduct staff meetings and review daily/weekly activities to drive continuous improvement.
• Communicate critical operational issues to senior management and client representatives.
• Develop and enforce systems and procedures for safe, profitable operations, meeting productivity and service goals.
• Implement cost‑saving measures and propose more efficient processes.
• Ensure compliance with client KPIs, quality system requirements, and company policies.
• Provide leadership, counseling, and disciplinary support to associates; assist with recruitment, training, and professional development.
• Plan daily work schedules, assess priorities, assign duties, and manage workforce resources.
• Analyze job trends, reorganize warehouse space, and adjust staffing or inventory as needed.
• Train new staff and assess progress; delegate responsibilities to experienced team members.
• Maintain visibility of job performance, offer guidance, and address issues promptly.
• Assist in physical operations and achieve results by leveraging team strengths.
• Motivate staff and provide development opportunities.
• Lead annual performance reviews; support adherence to SOPs.

Additional Duties

• Work evenings and weekends as required.
• Perform other duties as requested.

Supervisory Responsibilities

• Supervise warehouse associates and team leads.
• Escalate issues to management.
• Assist operations or general manager as needed.
• Follow all safety procedures.
• Maintain equipment, supplies, and documentation.
• Adhere to all DSV policies and regulatory requirements.

Minimum Required Qualifications

Education and Experience

• High school diploma or GED.
• 3+ years in a logistics or distribution environment.
• 1+ year supervisory experience.
• Ability to operate material handling equipment (MHE).

Certificates

• Forklift training completion.

Preferred Qualifications

• Some college education.
• 2–4 years of supervisory experience.
• 2–4 years forklift experience.
• Current or prior MHE certification.

Physical Demands

Requires manual handling up to 40 lbs, standing up to 8 hours, and use of hand and eye coordination.

Work Environment

Low to moderate noise; minimal exposure to fumes or hazardous chemicals.

Compensation & Benefits

Annual base salary $80,000 – $90,000. Eligibility for a performance‑based bonus program. Comprehensive health benefits (medical, prescription, dental, vision, life insurance), disability coverage, wellness resources, 401(k) with company match up to 5%, paid time off, holidays, and additional floating holidays.

Equal Opportunity

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, colour, religion, national origin, sex, sexual orientation, gender identity, age, veteran status, disability or any other protected characteristic. If you require special assistance or accommodation while seeking employment, please contact Human Resources at