Walgreens Pharmacy Manager at Walgreens Jacksonville, TX

Job Summary

Manage the day‑to‑day operations of a Walgreens Pharmacy, providing comprehensive pharmacy care, patient counseling, and financial oversight while ensuring compliance with regulatory and company standards.

Responsibilities

• Oversee pharmacy operations, including opening/closing, shift scheduling, and task delegation.
• Provide pharmacy consulting services, addressing medication usage, drug interactions, and patient education.
• Offer preventive and clinical healthcare services such as immunizations, diagnostic testing, and disease‑state management.
• Ensure proper compounding, dispensation, verification, and review of prescribed medications in compliance with regulations and company policies.
• Manage workflow to enhance efficiency, financial performance, inventory management, and patient experience.
• Lead, coach, and develop pharmacy staff through training, performance management, career progression, and engagement initiatives.
• Engage customers with greeting, assistance, complaint resolution, and proactive service offerings, promoting a shift from transactional to interpersonal interactions.
• Supervise financial controls, including register counts, bank withdrawals, armored car pickups, accurate bookkeeping, invoices, cash reports, and time records.
• Oversee merchandising, displays, and promotional activities to optimize product presentation.
• Maintain knowledge of pharmacy systems, prescription fulfillment, billing, clinical documentation, inventory management, and point‑of‑sale technology.
• Process and resolve insurance claims, follow up with insurers and providers, and participate in third‑party audits.
• Conduct clinical and wellness services, such as immunizations, testing, and virtual product reviews according to company procedures.
• Ensure pharmacy premises are clean, well‑maintained, and ready to respond to emergencies.
• Prepare, maintain, and submit required state and federal records, reports, and documentation.
• Recruit, hire, promote, and, when necessary, terminate staff in compliance with corporate and employment laws.
• Facilitate ongoing training compliance, performance feedback, compensation reviews, and employee recognition.
• Communicate regularly with staff through one‑on‑one sessions, group meetings, and open‑dialogue initiatives.

Qualifications

• BS in Pharmacy or PharmD from an accredited institution.
• Current pharmacist licensure in the states within the district.
• Certified immunizer or willingness to become an immunizer within 90 days.
• At least 1 year of retail pharmacy experience, including prescription filling, verification, record‑keeping, compliance, operations, technology, and insurance.
• Strong knowledge of applicable state and federal controlled‑substance laws.

Preferred Qualifications

• Supervisory experience in planning, organizing, and directing pharmacy staff.
• Leadership behavior rating of 3.7 or above on the most recent performance review (internal candidates only).
• At least 6 months of pharmacy experience with Walgreens.

Benefits & Salary

Salary range: $130,275 – $191,209 (annual). Hourly equivalent: $67.05 – $90.55 per hour. Benefits information is available via the Walgreens benefits portal.

Equal Employment Opportunity

Walgreens is an equal‑opportunity employer, including for disabled and veteran applicants.