Waiver Services Department Manager

Responsibilities

• Oversee the overall management and the day-to-day operations of the Waiver Department.
• Carry out the company vision with a positive work ethic and proven leadership skills.
• Assist in scheduling job assignments.
• Hire, train and supervise employees, providing adequate staffing while ensuring continuity and consistency in delivery and quality of services.
• Participate in the recruitment of Caregivers and marketing for new individuals.
• Maintain on-call responsibilities as needed.
• Communicate non-medical practice policies and assist and coach as needed.
• Monitor work assignments, provide feedback, and provide evaluations of performance.
• Redirect and discipline as needed.
• Attend Circles of Support and be an active participant in developing and implementing Individual Support Plans that maintain or enhance independence and satisfaction.
• Perform physical assessment through observation, inspection, and interview at residential sites.
• Identify needs and provide input for planning and/or follow-up.
• Develop protocols and plans as needed to document steps to address problems, goals, environmental issues, mobility issues, and other needs of the Individuals Served.
• Create outcome staff instructions as needed and document them in the record.
• Monitor outcomes weekly to ensure staff instructions are adequate.
• Implement teaching with Caregivers and Individuals Served as needed.
• Work closely with the Individual's Circle of Support to ensure all needed instructions are provided.
• Create reports monthly as assigned.
• Implement ISP consistently and effectively and focus on person-centered outcomes.
• Identify rationale and anticipated funding needs for each individual served and prepare the justification needed to provide support for additional funding.
• Work with physicians and other health care professionals in keeping informed of changes in individuals' health status.
• Notify physicians and/or other healthcare professionals immediately of significant changes in condition.
• Perform other tasks and responsibilities as assigned and needed.

Requirements

• Relevant degree preferred.
• Must have a minimum of 2-year experience working with DDA, ECF, CLS, and Waiver and be familiar with the requirements of the State Of Tennessee Department.
• Must possess good computer skills, including but not limited to email, Google products, and Microsoft Office products.
• Must have the ability to write business reports.
• Must be able to travel occasionally.
• Must maintain regular attendance.
• Must be able to walk distances, climb stairs, work, and drive in changing weather conditions.
• Must have a clean driving record.