Waiver Case Manager

Disability Services Waiver Case Manager

Come work for Keystone to support our mission of strengthening the capacity of individuals and families to improve their quality of life.

Keystone employees enjoy:

• A Flexible Workplace
• Great Work Culture
• Comprehensive job related training
• Growth Opportunities

Full Time employees at Keystone are offered a full slate of Benefits including: Medical, Dental, Vision, Flexible Savings Accounts and Health Savings Accounts. Benefit eligible employees also receive Sick and Vacation Leave, 12 Paid Holidays, Employer paid Life Insurance, Long Term Disability and Employer contributions to Health Savings Accounts and 403B matching.

Position Description:

A Disability Services Waiver Case Manager provides person-centered assessment, planning, facilitation, and advocacy for options and services to meet the needs of elderly or adults with disabilities who are enrolled in the Community Access for Disability Inclusion (CADI) Waiver program in Ramsey County.

This position will monitor health and safety needs of individuals and intervene as necessary to ensure effectiveness of services provided and collaborate with other professionals working with those you serve.

This position offers a Hybrid work model where the selected candidate will work three days in the office. Staff are required to work in office on Wednesdays, however the location of the remaining working week will be determined by the candidate chosen and the hiring team.

Essential Functions:

• Provide person-centered case management services that assist individuals who receive Home and Community Based Waiver Services in locating and gaining access to needed waiver and other state plan services while meeting the person's goals related to medical, social, housing, employment and various other goal areas
• With the individual's involvement, develop and implement a person-centered Coordinated Services and Support Plan (CSSP) that is based on the MnChoices assessment results and within the county approved allocation for the person
• Evaluate, facilitate and monitor services and individual progress in relationship to established goals and objectives. Works with the person to adjust service plans as necessary
• Plan and arrange for services via Service Agreement and inform Ramsey County Clerk of the proposed services to be authorized including: service type, provider, cost, frequency and total number of units needed for authorization
• Act as a liaison with community and referral services
• Maintain necessary records for continuity of service and reports to funding agencies
• Maintain accurate case notes. Document all actions related to case management coordination for the individual. This includes all face-to-face and indirect interactions or written correspondence with the individual, individuals support system, service providers, and county staff. Documentation should reflect that active and consistent activity is taking place in an effort to support the person's plan
• Meet monthly billable time requirement
• Complete all required paperwork, reports, and charting simultaneously and in an organized manner

Qualification Requirements:

• Bachelor's degree in Social Work or related field.
• Experience working with seniors or disabled adults in a community based setting, including experience with assessing strengths and needs, and providing information, referral and follow-up to other community resources.
• Working knowledge of case management method of social work practice. Culturally competent. Excellent written and verbal communication skills. To perform this job successfully, candidate chosen must be competent in computer skills including database and internet experience as well as ability to type proficiently.
• Strong organizational skills, attention to detail, flexibility, teamwork and the ability to manage multiple demands each day. Ability to work independently while using supervision appropriately.
• A valid Minnesota driver's license and current insurance as travel within Ramsey County and surrounding areas for home visits is required.
• Must be able to pass a background and motor vehicle check.

Physical/Mental Requirements:

• Physical working conditions include frequent computer work and telephone calls and moving around the office. In addition, this position requires the employee to drive to meet with clients in their homes on a daily basis.
• Mental requirements include verbal and written communication abilities to conduct client assessments and develop care plans. Must possess good people and listening skills and be able to maintain client confidentiality. Must be able to professionally interact with Keystone staff and management, clients in the community and other social service organizations.
• Equipment/technology requirements include familiarity with Microsoft Office software, copier and fax machine.

The above statements are not intended to encompass all the functions and qualifications of this position. Rather, they are intended to provide a general framework of the requirements of the job. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

EEO/AA EMPLOYER