VP, Technology Services

*Amazing Opportunity with AmeriCU Credit Union*

AmeriCU Credit Union

On Site - Rome, NY

PURPOSE

Consistent with the credit union mission of building connections and providing our members the right financial services to live life, dream big and achieve financial success, the VP, Technology Services will:

• Plan, direct, coordinate, and oversee activities of corporate information technology systems, ensuring the efficient operation and implementation of all systems to meet current and future needs of the organization.
• Serves as the technology leader providing the operational leadership for developing, executing, and implementing technology strategies and initiatives which promote seamless business processes and operations.
• Works with the Senior / Chief Leadership Team to achieve the short- and long-term strategic planning goals and objectives of the Credit Union.

ROLES + RESPONSIBILITIES

• Supervise and mentor the IT leadership team, fostering a culture of collaboration, innovation, and continuous improvement.
• Develop and implement an annual IT plan according to business requirements, industry standards, and best practices.
• Assist with managing the IT budget and resources, ensuring cost-effectiveness and optimal utilization of IT assets and staff.
• Coordinate with business units and develop strategies to implement various IT solutions effectively.
• Oversee operations and strategy execution of the Infrastructure, Business Applications, Support Desk, Enterprise Solutions & Analysis, and Core Processing departments.
• Establish and maintain effective communication and relationships with internal and external stakeholders, including senior management, board of directors, auditors, regulators, and vendors.
• Facilitate preparation of project plans and proposals, outlining project objectives, technical requirements, and staffing requirements for proposed systems.
• Evaluate and recommend new technologies, vendors, and service providers that can enhance the credit union's IT capabilities and competitiveness.
• Ensure compliance with all applicable laws, regulations, policies, and procedures related to IT, data privacy, and cyber-security.
• Ensure the integrity and reliability of information systems and communication systems including the security of data acquired and stored.
• Monitor and report on the performance, availability, and security of the credit union's IT systems and services, ensuring timely resolution of any issues or incidents.
• Stay abreast of the latest trends, developments, and best practices in the IT field, especially in the credit union industry.

Any other duties needed to help drive our vision, to fulfill our mission and abide by AmeriCU’s values.Employees are asked to provide feedback, act, and connect with each other to ensure that we are taking the right action needed to move us forward in a way that best represents who we are as an organization. Do the right thing, and you’ll be supported.

Lead the overall growth and success of assigned member-facing products and services.

COMPETENCIES:

Planning and Alignment to Strategic Plan

Planning and prioritizing work to meet commitments aligned with strategic plans and organizational goals. Sets objectives to align with broader organizational goals. Breaks down objectives into appropriate initiatives and actions and effectively communicates to teams. Stages activities with relevant milestones and schedules.Anticipates and adjusts effective contingency plans.

Drives Vision and Purpose with Trust

Painting a compelling picture of the vision and strategy that motivates others to action. Gaining the confidence and trust of others through honesty, integrity, and authenticity. Talks about future possibilities in a positive way. Creates milestones and symbols to rally support behind the vision. Articulates the vision in a way everyone can relate to. Creates organization-wide energy and optimism for the future. Shows personal commitment to the vision. Follows through on commitments. Is seen as direct and truthful. Keeps confidences. Practices what he/she preaches.Shows consistency between words and actions.

Strategic Mindset and Resourcefulness

Seeing ahead to future possibilities and translating them into breakthrough strategies. Securing and deploying resources effectively and efficiently. Anticipates future trends and implications accurately. Readily poses future scenarios. Articulates credible pictures and visions of possibilities that will create sustainable value. Creates competitive and breakthrough strategies that show a clear connection between vision and action. Marshals resources (people, funding, material, support) to get things done. Orchestrates multiple activities simultaneously to accomplish a goal. Gets the most out of limited resources. Applies knowledge of internal structures, processes, and culture to resourcing efforts.

Financial Acumen and Drives Results

Interpreting and applying understanding of key financial indicators to make better business decisions. Consistently achieving results, even under tough circumstances. Understands the meaning and implications of key financial indicators. Uses financial analysis to generate, evaluate, and act on strategic options and opportunities. Integrates quantitative and qualitative information to draw accurate conclusions. Has a strong bottom-line orientation. Persists in accomplishing objectives despite obstacles and setbacks. Has a track record of exceeding goals successfully. Pushes self and helps others achieve results.

Develops Talent and Drives Engagement

Developing people to meet both their career goals and the organization’s goals. Creating a climate where people are motivated to do their best to help the organization achieve its objectives. Places a high priority on developing others. Develops others through coaching, feedback, exposure, and stretch assignments. Aligns employee career development goals with organizational objectives. Encourages people to accept developmental moves. Structures the work so it aligns with people’s goals and motivators. Empowers others. Makes each person feel his/her contributions are important. Invites input and shares ownership and visibility. Shows a clear connection between people’s motivators and the organizational goals.

REPORTING STRUCTURE

Chief Information Officer

QUALIFICATIONS:

Education - Bachelor's degree in computer science, information systems, or related field. Master's degree or relevant certifications preferred.

Experience - Minimum of 10 years of progressive IT experience, with at least 5 years in a senior leadership role.

Leadership – Must possess strong leadership and management skills that facilitate collaboration in a team environment. Extensive knowledge and experience in building cohesive IT teams required.

Industry Knowledge - Working knowledge of managing information technology teams, business continuity, incident response, and budget development is required.

Communication - Superior interpersonal and communication skills to influence others to understand and support strategies. Must demonstrate excellent written and oral communication skills as well as strong organizational and analytical skills.

Technology – General understanding of enterprise technology including cloud computing, as-a-service models and emerging technologies.

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Time spent performing physical activity - Never: Climbing, balancing, crouching, crawling, kneeling, tasting and smelling. Occasionally (up to 30%): standing, walking, talking, feeling, grasping, reaching with hands & arms, and driving.

Lifting/Pushing/Pulling - Occasionally (up to 30%) – Up to 50 lbs.

Vision requirements: Occasionally (up to 30%) – identify and distinguish colors, peripheral/depth perception, and ability to adjust focus. Constantly (70-90%) – looking at computer screen

Exposure to Hazardous conditions – N/A

Typical noise for this job’s work environment: Private office/library.