VP of Sales, Channels & Partnerships

Position

VP of Sales, Channels & Partnerships

Location

Remote, or Boston MA

About Us

mms is a leader in cloud messaging infrastructure, enabling businesses of all sizes to deliver SMS, MMS, RCS, and rich conversational messaging experiences to their customers

Role Overview

The VP of Sales, Channels & Partnerships is responsible for owning overall revenue growth across direct B2B sales, channel partners, and strategic technology alliances. This leader will build and scale a high‑performing sales organization, expand our network of contact center and communications platform partners, and drive adoption of mms messaging solutions across target markets.

Key Responsibilities

• Develop and execute an integrated sales strategy (direct, channel, and strategic partnerships) to achieve aggressive revenue and growth targets.
• Build, lead, and mentor a high‑performing sales team, including direct sellers, channel managers, and partner account managers.
• Identify, recruit, and enable new channel partners and resellers, including contact center providers and value‑added resellers.
• Own relationships with strategic technology partners such as leading cloud contact center providers (e.g., NICE, Five9, Genesys, RingCentral, 8x8) and cloud communications platforms (e.g., Twilio, Bandwidth, Infobip, Sinch, Vonage).
• Collaborate closely with Marketing and Product to refine value propositions, sales collateral, and partner programs for target verticals and use cases.
• Establish and track KPIs across direct and indirect channels; analyze pipeline, forecast revenue, and report performance to executive leadership.
• Represent mms at industry events, webinars, and partner forums to elevate brand visibility and generate new opportunities.

Required Qualifications

• 5+ years of professional experience in CPaaS, CCaaS, UCaaS sales environment including in-depth work with cloud-based contact center platforms (e.g. NICE, Five9, Genesys, RingCentral, 8x8, etc.).
• Proven history building, scaling, and leading sales and channel programs that drive significant recurring revenue.
• Strong negotiation, relationship management, and executive‑level communication skills.
• Familiarity with messaging technologies (SMS, MMS, RCS), APIs, and relevant compliance frameworks (TCPA, CTIA, GDPR).
• Demonstrated ability to work cross‑functionally with Product, Marketing, and Operations in a fast‑paced, high‑growth environment.
• Excellent presentation abilities and comfort engaging with senior stakeholders at partners and customers.
• Willingness to travel as needed to meet with customers, partners, and attend industry event.