JPMorgan Chase & Co. in New York seeks a VP of Proactive and Reactive Retention to shape customer engagement through data-driven retention strategies. You will partner with analytics, product, and operations to translate insights into targeted programs, offerings, and experiences that deepen loyalty and reduce attrition.
You will lead roadmap development, optimize segmentation and triggers, and run test-and-learn experiments across digital channels to improve portfolio performance.
#J-18808-LjbffrVP of Retention Strategy: Proactive & Reactive Growth in new york at Unknown Company
This position is listed as full time and onsite.