- Lead Wonder's Platform & Operations Engineering organization, reporting to the CTO
- Own platform technical strategy and execution across cloud infrastructure, developer tools, frontend platform, care technology, merchant operations systems, and logistics and dispatch
- Own the multi-cloud platform across Azure, GCP, and AWS, including consolidation, simplification, and modernization
- Lead container orchestration and foundational systems including AKS, Kafka, Redis, networking, and reliability engineering
- Drive observability and SRE capabilities across all brands and workloads
- Own cloud and software cost management and infrastructure cost optimization
- Own the courier/driver marketplace platform, ETA systems, and fulfillment orchestration
- Ensure logistics infrastructure supports real-time dispatch at operational scale across Wonder and Grubhub delivery surfaces
- Build and run AI-first engineering tooling and capabilities
- Own CI/CD, developer experience toolchain, and internal platform tooling
- Build and operate the developer platform that enables engineering velocity across Wonder Group
- Drive measurable improvements in developer productivity
- Own shared frontend components and design systems across Wonder, Blue Apron, and Grubhub
- Own CX operations technology, post-purchase automation, care tooling, and AI-first chat and voice automation
- Own merchant platform, POS integrations, Grubhub for Restaurants, reporting, and Salesforce customer lifecycle management
- Recruit senior infrastructure and platform engineers and build a high-trust, high-output organization
- Prepare infrastructure and platforms for IPO-level operational maturity and audit readiness
Requirements
- 15+ years of engineering experience
- 4+ years leading infrastructure or platform engineering organizations at Senior Director level
- Track record of owning high-availability production platforms at scale
- Deep experience with Azure, GCP, and AWS in production environments
- Strong expertise in Kubernetes/AKS, Kafka, observability stacks, and SRE practices
- Experience leading logistics or real-time dispatch platform engineering is a strong advantage
- Track record of improving developer productivity and building internal developer platforms
- Ability to recruit senior infrastructure and platform engineers and build a high-trust, high-output organization
- Comfortable operating across engineering cultures in a fast-moving, acquisition-heavy environment
- Experience preparing infrastructure and platforms for IPO-level operational maturity and audit readiness
- Bachelor's degree in Computer Science, Computer Engineering, or a relevant STEM discipline—or equivalent practical experience leading complex engineering organizations at scale
- Wonder does not sponsor applicants for employment visa status for this role
Core Competencies
Demonstrates extensive expertise in leading platform and infrastructure engineering, with a focus on multi-cloud environments, developer productivity, and operational maturity. Proven ability to drive technical strategy, optimize costs, and build high-performing teams in fast-paced settings.
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