VP, IT Service Management — Hybrid Leader

Ascot Group is seeking a Vice President, U.S. Service Management to shape and drive the service management strategy across the U.S. region, collaborating with the U.S.

CIO Delivery Teams to align requirements from planning through operations. This in-office role features a hybrid work schedule and a focus on continuous improvement and executive stakeholder engagement. The role demands strong analytics, service excellence, and the ability to communicate complex concepts to diverse audiences,