Jobtailor in the United States seeks a senior leader to build and scale a best-in-class performance management and service model for supplier partners. You will own the Inside Sales and Customer Care operation and manage the strategic BPO partner, driving accountability and governance across markets.
You will lead Business Managers, define SLAs and KPIs, partner with analytics and technology teams, and shape an enterprise-wide commercial capability framework.
#J-18808-LjbffrVP Inside Sales & Customer Care Excellence in az at Unknown Company
This position is listed as full time and onsite.