VP, Human Resources

Overview

ExplorUS is a family‑owned company with nearly 30 years of experience operating national, state, and local park concessions. We specialize in elevating and transforming underperforming park operations – enhancing financial performance while improving the visitor experience and strengthening partnerships with park agencies.

We’re seeking a Vice President, Human Resources to provide strategic leadership and oversight of enterprise‑wide HR operations supporting a workforce that is approximately 75% seasonal and hourly. This leader will bring deep expertise in high‑volume, front‑line workforce management and the unique demands of a cyclical labor environment. This role is based in the corporate office in Overland Park, Kansas and is an ‘in office’ position.

Leading a team of 3 HR Directors, 18 HR Specialists and Managers, and 3 professionals focused on benefits, compliance, and employee relations, the VP HR will ensure the organization attracts, develops, and retains a high‑performing workforce. As a key member of the leadership team, this individual will drive a compliant, equitable, and scalable people strategy while fostering engagement, accountability, and operational excellence across all locations.

At ExplorUS, we believe park concessions are more than a business – they are a responsibility. We are stewards of the natural, historic, and cultural resources of the parks entrusted to us and are committed to providing a level of hospitality that honors and enhances those places for generations to come.

Responsibilities

Strategic Leadership

• Develop and execute a multi‑year HR strategy aligned with organizational goals and workforce needs.
• Serve as a trusted advisor to the executive team on all people matters.
• Drive organizational effectiveness through workforce planning, succession planning, and change management.
• Champion a culture of inclusion, engagement, and continuous improvement.

Team Leadership & Development

• Provide strategic leadership, coaching, and performance oversight across HR leadership and specialist teams.
• Establish clear goals, KPIs, and service standards to drive accountability and operational excellence.
• Promote collaboration and alignment across HR functions to ensure integrated, high‑impact service delivery.

Talent Acquisition – Front‑Line & Seasonal Hiring

• Oversee HR Specialists executing front‑line and seasonal hiring to meet workforce demands across locations and peak seasons.
• Partner with the Director of Talent Acquisition to align field execution with broader strategy.
• Ensure hiring processes are compliant, consistent, efficient, and candidate‑friendly at scale.
• Collaborate with Field HR and Operations on seasonal workforce planning and hiring timelines.
• Maintain knowledge of high‑volume sourcing, ATS platforms, and onboarding practices.
• Identify and elevate process gaps, capacity constraints, and compliance risks.

Employee Relations

• Oversee employee relations programs, ensuring fair, consistent, and compliant issue resolution.
• Guide HR teams in handling complex investigations, grievances, and disciplinary matters.

Benefits Administration

• Oversee design, implementation, and administration of competitive benefits programs.
• Lead annual renewals, vendor management, and cost analysis.
• Ensure compliance with ERISA, ACA, FMLA, and other regulations.

Housing

• Oversee company‑provided housing programs, including policies, occupancy, and compliance.
• Partner with operations and facilities to meet employee and organizational standards.
• Maintain housing policies aligned with regulations and company values.

Field HR Support

• Ensure consistent, high‑quality HR support for field and remote locations.
• Establish scalable HR service delivery models.
• Partner with Operations to address workforce challenges and ensure consistent practices.

Compliance & Risk Management

• Ensure compliance with all federal, state, and local employment laws.
• Oversee HR policy development, maintenance, and communication.
• Partner with legal counsel on employment, risk, and regulatory matters.

Data & Analytics

• Leverage HR systems to deliver metrics, dashboards, and insights for decision‑making.
• Report on workforce trends, turnover, engagement, and program effectiveness.

Qualifications

• 8+ years of progressive HR leadership experience, including at least 3 years in a senior‑leadership role managing HR teams. SHRM‑SCP or SPHR certification preferred.
• Demonstrated expertise across multiple HR disciplines, including employee relations, benefits, compliance, and multi‑site or field HR operations.
• Experience in hospitality or other industries with large seasonal or hourly workforces (e.g., retail, logistics, or similar) strongly preferred.
• Significant experience supporting predominantly hourly, seasonal, or front‑line workforces, with a proven ability to execute high‑volume hiring at scale.
• Demonstrated success navigating organizational change, including implementing HR systems (e.g., payroll, ATS, LMS), building new functions, or realigning responsibilities across teams.
• Deep knowledge of federal and state employment laws, with a strong track record of ensuring organizational compliance and mitigating risk.
• Proven ability to lead, develop, and hold accountable large, geographically distributed teams while fostering a culture of engagement and performance.
• Experience operating effectively in matrixed or evolving organizational structures, with the ability to collaborate across functions and influence at all levels.
• Strong executive presence with exceptional communication, interpersonal, and influencing skills.
• Bachelor’s degree in Human Resources, Business Administration, or a related field required.

OMNI and our clients are Equal Opportunity Employers.