Lead strategy, planning, and operational execution for the Professional Services organization.
Drive annual planning, quarterly business reviews, forecasting, and executive operating cadences.
Partner with Services Sales, Delivery, Architecture, Customer Success, Product, and Finance leaders.
Develop and execute services go-to-market strategies, offerings, and solution portfolios.
Lead services sales excellence, including commercial governance, pipeline management, proposal effectiveness, and pursuit support.
Develop and scale reusable methodologies, delivery assets, accelerators, and AI-enabled tooling that improve delivery quality, productivity, and profitability.
Define and execute the Client Services AI strategy.
Drive resource planning, workforce strategy, utilization management, and organizational scalability.
Develop executive dashboards, KPIs, and performance reporting.
Lead strategic initiatives, organizational transformation programs, and continuous improvement efforts.
Requirements
18+ years of experience in professional services, consulting, services strategy, business operations, or executive leadership roles.
Proven experience developing and scaling services go-to-market strategies, offerings, and solution portfolios that drive growth, profitability, and market differentiation.
Strong services go-to-market and commercial leadership experience.
Demonstrated success creating and operationalizing reusable methodologies, delivery assets, accelerators, and intellectual property.
Experience defining and executing AI-enabled services strategies.
Strong understanding of services business economics.
Experience leading cross-functional initiatives spanning sales, delivery, product management, customer success, finance, and partner ecosystems.
Proven ability to translate strategy into execution through disciplined operational management.
Strong analytical, financial, and operational acumen.
Exceptional executive communication, stakeholder management, and leadership skills.