Brother International Corporation seeks a Vice President to lead Customer Care & Technical Support Operations across the Americas. You will shape vision, strategy, and an enterprise operating model to transform reactive support into a strategic, value-generating pillar of the Customer Experience Center.
You will drive end-to-end customer service transformation, align people, processes, and technology, and oversee on-shore, nearshore, and offshore programs to scale service excellence.
#J-18808-LjbffrVP, Global Customer Care & Tech Support Ops in bartlett at Unknown Company
This position is listed as full time and onsite.