VP, Customer Success — Public Safety at Scale

Axon is seeking a Vice President of Customer Success to lead a ~100-person CS organization supporting U.S. Public Safety customers. You will transform how we operate at scale, spending time with customers and field teams to turn insights into better processes and proactive engagement.

Responsibilities include building scalable playbooks, joining cross-functional leadership, and defining metrics and dashboards. A strong SaaS background and executive communication are essential.