Unknown Company

VP, Customer Success & Programs Operations

workfromhome, wa • Posted 1 weeks ago
Remote Contract Customer Service

mpathic is seeking a Vice President, Customer Success to lead post-sale experiences for Life Sciences and AI Labs campaigns. You will oversee Program Operations and a team of Technical Program Managers responsible for contracts through delivery, ensuring customer outcomes, retention, and growth.

This role emphasizes people, process, and customer-centric design, with a remote-first posture and collaboration across Sales, Product, and Delivery.

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VP, Customer Success & Programs Operations in workfromhome at Unknown Company

This position is listed as contract and able to be worked remotely.

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