JPMorgan Chase & Co. is seeking a Customer Journey Strategy Lead to map end-to-end experiences and surface opportunities to improve conversion, onboarding, and retention. You will partner with research, analytics, and feedback teams to translate insights into actionable strategies that drive growth.
You will own funnel health reporting, measure KPIs, and collaborate across a matrixed organization to align initiatives with business priorities and customer needs.
#J-18808-LjbffrVP, Customer Journey & Growth Strategy in columbus at Unknown Company
This position is listed as full time and onsite.