Intuit seeks a VP, Customer Success to lead a transformative, AI-enabled CS engine across TurboTax and Credit Karma in the US. You will link customer experience to business outcomes, influence product roadmaps without owning them, and drive retention and lifetime value at scale.
You will report to the SVP of Customer Success and operate at the Consumer Group's senior level. You will lead Credit Karma CX transformation, migrate CRM to Intuit's platform, and build year-round engagement to grow
#J-18808-LjbffrVP, Customer Growth & Experience Transformation in san diego at Unknown Company
This position is listed as full time and onsite.