The Araca Group in NYC is seeking a VP of Customer Experience to lead a team of 12–15 Merchandise Managers across NYC and field locations, driving sales, service standards, and customer satisfaction.
You will partner with CX, HR, and Operations to hire, onboard, coach, and develop staff, monitor omnichannel performance, and ensure compliance with company policies while reporting to the EVP of Customer Experience.
#J-18808-LjbffrVP, Customer Experience — NYC Field Leadership in new york at Unknown Company
This position is listed as full time and onsite.