Citi recruits for a Vice President of Competitive Intelligence Insights to join the US Customer Experience organization in Schaumburg, IL. You will design and lead critical research initiatives to understand the competitive CX landscape and benchmark Citi’s experiences across channels.
The role requires strategic, senior-level insights and the ability to influence partners and senior leaders while partnering with Digital, CX, and Operations to drive growth and customer-centric improvements.
#J-18808-LjbffrVP, Competitive CX Insights & Strategy in schaumburg at Unknown Company
This position is listed as full time and onsite.