- Achieve all assigned goals
- Monitor all sales related goals for all branch team members and provide coaching as needed in the area of sales skills, recognizing opportunities while dealing with customers and prospective customers
- Conduct a minimum of one weekly team huddle and one weekly team meeting focused on sales activities and results
- Manage and perform external sales calling program
- Provide positive leadership, mentorship and inspire all branch team members to reach their full potential
- Participate in professional leadership development courses and product/service training to ensure skills are maintained and strengthened
- Responsible for the quality of service provided by branch team members; ensuring exceptional customer service is consistently delivered and exceeds expectations
- Participate in local community events including membership in local organizations such as Rotary Club, Chamber of Commerce, etc.
- Work in conjunction with Assistant Branch Managers to provide day-to-day direction to branch staff in all aspects of branch operations.
- Ensure that branch team members operate within established policies and procedures of the Bank and government regulations
- Ensure all required reports are submitted completely and in a timely manner
- Works in collaboration with the Assistant Branch Managers to carry out supervisory responsibilities in accordance with the Bank's policies and applicable laws and regulations
- Perform additional duties as required or assigned
Requirements
- High School Diploma or GED
- 7 years Branch Manager experience in a sales and service environment
- Business development experience, with strong community ties within the general area of branch locations
- Demonstrate positive and professional client-centric and service-oriented attitude
- Clearly communicates a vision and removes barriers for team success
- Proven ability to meet sales targets and production goals
- Excellent written and verbal communication skills
- Highly organized
- Ability to plan and complete multiple priorities with competing deadlines
- Knowledgeable of banking operational processes and how they relate to Federal Regulations and Laws
- Ability to work a flexible schedule based upon the needs of the business
- Ability to travel throughout the branch network
- Experience managing multiple locations or managing remote locations.
Core Competencies
Demonstrates strong leadership and mentorship abilities while achieving sales targets and ensuring exceptional customer service. Possesses in-depth knowledge of banking operational processes and federal regulations, with a focus on community engagement and business development.
Highest-signal resume keywords
- Branch Manager Experience
- Sales Target Achievement
- Customer Service Excellence
- Business Development
- Knowledge of Federal Regulations
ATS Optimization Keywords
Hard Skills
- Sales Skills
- Banking Operational Processes
- Report Submission
- Community Engagement
- Coaching and Mentoring
Soft Skills
- Positive Leadership
- Excellent Communication Skills
- Highly Organized
- Client-Centric Attitude
- Ability to Plan and Prioritize
Certifications & Qualifications
- High School Diploma
- GED
Industry Keywords
- Branch Operations
- Sales Environment
- Community Ties
- Team Huddles
- Professional Development