Responsible for the growth of consumer and business customer relationships and the administration and daily operation of multiple retail branch offices.
Ensure adherence to internal controls, lending, product sales, customer service, performance management, and security and safety.
Provide leadership to the branches team members to attain branch objectives and goals and employee development.
Monitor all sales related goals for all branch team members and provide coaching as needed.
Conduct a minimum of one weekly team huddle and one weekly team meeting focused on sales activities and results.
Manage and perform external sales calling program.
Ensure that branch team members operate within established policies and procedures of the Bank and government regulations.
Work in collaboration with the Assistant Branch Managers to carry out supervisory responsibilities in accordance with Bank's policies.
Requirements
High School Diploma or GED
7 years Branch Manager experience in a sales and service environment
Business development experience, with strong community ties within the general area of branch locations.
Demonstrate positive and professional client‑centric and service‑oriented attitude.
Clearly communicates a vision and removes barriers for team success
Proven ability to meet sales targets and production goals
Excellent written and verbal communication skills
Highly organized.
Knowledgeable of banking operational processes and how they relate to Federal Regulations and Laws.
Ability to work a flexible schedule based upon the needs of the business
Ability to travel throughout the branch network.
Experience managing multiple locations or managing remote locations.