MatrixCare in the United States is seeking a Vice President, Customer Support to lead the transformation of Support across its portfolio of post-acute care solutions. You will report to the Chief Customer Officer and drive AI-first strategies throughout the support lifecycle.
This role focuses on embedding AI, automation, intelligent self-service, and knowledge management to improve customer satisfaction and faster resolutions while maintaining expert human support in critical healthcare
#J-18808-LjbffrVP, AI-First Customer Support (SaaS) - Remote in workfromhome at Unknown Company
- Typical pay
- $42,125–$57,375
For context, most customer service representatives earn between $42,125–$57,375 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and onsite.