Volunteer Program Manager (Western Region)

Company: NorthEast Provider Solutions Inc.

Category: Executive/Management

Department: Human Resources-WMC Health

Union: No

Position: Full Time

Shift: Day

Posted Date: Sep 29, 2026

Hiring Range: $82,501 -$103,939

Job Summary:

The Manager, Volunteers is responsible for providing consultative and concierge level services to all departments requesting volunteer services. They focus on the recruitment, screening and sourcing of volunteers; in addition to onboarding and record keeping of active volunteers.

Responsibilities:

• Recruits volunteers for various assignments throughout the Medical Center
• Interviews and selects candidates in accordance with established policies and procedures, and in accordance with regulatory and accreditation requirements
• Formulates and provides information for annual budget and monitors expenditures
• Provides information and requirements to prospective volunteers
• Reviews applications for completion and referral for assignment
• Refers prospective volunteers to department requesting services
• Notifies volunteers of assignments
• Contacts and responds to requests from hospital staff for appropriate placement of volunteers to enhance services provided to patients
• Communicates with Human Resources staff regarding background checks and required clearances in accordance with regulatory and accreditation requirement
• Maintains working relationships with hospital staff to ensure effective utilization of volunteers
• Develops and maintains system for tracking status of volunteer applications
• Schedules and maintains assignment data and volunteer hour records
• Enters and retrieves data and prepares and distributes reports
• Assigns and monitors work, evaluates employee performance
• Trains and instructs employees
• Prepares required forms for personnel transactions in accordance with established procedures

Job Details:

Job Summary:

The Manager, Volunteers is responsible for providing consultative and concierge level services to all departments requesting volunteer services. They focus on the recruitment, screening and sourcing of volunteers; in addition to onboarding and record keeping of active volunteers.

Responsibilities:

• Recruits volunteers for various assignments throughout the Medical Center
• Interviews and selects candidates in accordance with established policies and procedures, and in accordance with regulatory and accreditation requirements
• Formulates and provides information for annual budget and monitors expenditures
• Provides information and requirements to prospective volunteers
• Reviews applications for completion and referral for assignment
• Refers prospective volunteers to department requesting services
• Notifies volunteers of assignments
• Contacts and responds to requests from hospital staff for appropriate placement of volunteers to enhance services provided to patients
• Communicates with Human Resources staff regarding background checks and required clearances in accordance with regulatory and accreditation requirement
• Maintains working relationships with hospital staff to ensure effective utilization of volunteers
• Develops and maintains system for tracking status of volunteer applications
• Schedules and maintains assignment data and volunteer hour records
• Enters and retrieves data and prepares and distributes reports
• Assigns and monitors work, evaluates employee performance
• Trains and instructs employees
• Prepares required forms for personnel transactions in accordance with established procedures

Qualifications/Requirements:

Experience:

3+ experience in HR related field required or previous healthcare and volunteer background preferred. Experience with Microsoft Office suite; including Word, Access, PowerPoint, Excel and Outlook.

Education:

Bachelor's preferred

About Us:

NorthEast Provider Solutions Inc.

Benefits:

We offer a comprehensive compensation and benefits package that includes:

• Health Insurance
• Dental
• Vision
• Retirement Savings Plan
• Flexible Savings Account
• Paid Time Off
• Holidays
• Tuition Reimbursement