To enhance customer experience solutions, the full-time Voice User Interface Designer will gather requirements, design speech and DTMF IVR applications, and create user-centered IVR designs while working remotely. Key responsibilities Gather requirements for and design speech and DTMF IVR applications Create call flow diagrams and voice user interface design specifications Conduct usability testing and tune applications for optimum performance Required qualifications 5+ years of professional experience as a user interface designer Background in linguistics, cognitive psychology, or behavioral sciences Computer science experience is a plus