Senior Cisco Voice Engineer
Location: Lansing, MI — 2 days onsite per week
Duration: 12+ month contract
Pay Rate: $65–$73/hour
Job Overview
We are seeking a Senior Cisco Voice Engineer with extensive hands-on experience supporting enterprise Cisco on-premises voice infrastructure. The ideal candidate will have strong expertise in Session Border Controllers (SBCs), SIP signaling and call routing, voice encryption, certificate management, and VMware-based voice platforms.
Key Responsibilities
- Design, configure, maintain, and troubleshoot Cisco on-premises voice solutions.
- Administer and troubleshoot SBCs, SIP trunks, call flows, and voice interoperability.
- Implement and troubleshoot voice encryption, certificates, and security controls.
- Resolve complex voice signaling, routing, and connectivity issues.
- Support voice infrastructure running on VMware.
- Collaborate with technical teams and stakeholders to improve service reliability.
- Participate in scheduled after-hours maintenance and support.
- Maintain technical documentation, configurations, and troubleshooting procedures.
Required Qualifications
- Senior-level experience with Cisco on-premises voice technologies.
- Strong hands-on experience with Session Border Controllers (SBCs).
- Deep understanding of SIP, SIP trunking, call routing, and voice signaling.
- Experience with voice encryption, TLS/SRTP, and certificate management.
- Experience supporting voice platforms in VMware environments.
- Strong troubleshooting, communication, and documentation skills.
Preferred Qualifications
- Experience with NICE voice recording or related solutions.
- Experience supporting large enterprise or public-sector voice environments.
Important: Candidates must be comfortable working onsite in Lansing, MI, two days per week.
Voice Engineer in Lansing at Calance
This position is listed as contract and onsite. It was posted yesterday.