Visitor Services - Intern (5 Opportunities)

Overview of Internship

Office: MOA

Division/Branch: Visitor Service

Job Type: Paid Internship

Hourly Rate of Pay: $18.40

Work Location: Onsite

Weekly Number of Work Hours: 20 - 40 hours

Student Type: Undergraduate or Graduate

Application Deadline: November 1, 2026 (12:00 am EST)

Information About the Role and the Office

The incumbent participates in the daily operation of the Museum building and its public spaces. Incumbent is responsible for participating in cross-institutional collaboration, training, working with other Divisional staff, communicating internally and/or with the public, and providing customer service to the division’s audiences that builds lasting relationships with the Museum.

Major Duties and Responsibilities

• Assist with the daily operations of the Museum, including opening and closing procedures.
• Provide support to Museum staff and volunteers assisting visitors throughout the day.
• Welcome, assist, and provide information to visitors in the Museum’s public spaces.
• Support visitor services and specialized Museum operations, including the Information Desk, Groups Desk, Coat Check, and elevator lobbies.
• Assist with maintaining an organized, safe, and welcoming environment for visitors.
• Perform additional operational and visitor-service duties as needed to support the Museum’s ongoing operations.

Minimum Qualifications

• Knowledge of day-to-day Museum operations, visitor services, and related procedures.
• Ability to effectively explain Museum services, operations, and procedures to the public.
• Strong oral and written communication skills.
• Ability to interact professionally and effectively with diverse audiences in a public-facing environment.
• Ability to interpret and communicate information clearly in a Museum or public setting.
• Strong interpersonal and customer service skills.

Preferred Qualifications

• Knowledge of the Holocaust a plus, but not necessary.
• Good interpersonal skills with people in a workplace environment.
• Experience with public speaking.
• Experience in a customer service based role.