Supporting millwork inquiries remotely, the full-time Virtual Apron Support Specialist will assist customers with product information, order tracking, and issue resolution in a customer service-focused role. Key responsibilities Provide product information and support related to millwork items Assist customers with order tracking and resolving issues Collaborate with team members to enhance customer service experiences Required qualifications Experience in customer service or sales roles Knowledge of millwork products and services Ability to work independently in a remote environment Familiarity with order management systems High school diploma or equivalent