Supporting clinic growth through efficient patient intake processes, the full-time Virtual Patient Care Coordinator will manage virtual calls, oversee scheduling, and ensure a positive customer experience while working remotely. Key responsibilities: Review patient portal and assign incomplete forms via the WelcomeWare platform Manage scheduling and authorization processes while monitoring patient metrics Collect payments at the time of service and convert referrals into evaluations Required qualifications: High school degree or equivalent experience Proficient in technology, including phone systems and computer applications Strong organizational skills with the ability to multitask and meet deadlines Effective communication skills for interacting with patients and team members Experience in managing non-clinical documentation and clinical metrics