Virtual Inboud Call Center Agent (Remote)
About the job Virtual Inboud Call Center Agent (Remote)
Virtual Call Center Agent Job Responsibilities:
- Obtains client information by answering telephone calls; interviewing clients; verifying information.
- Determines eligibility by comparing client information to requirements.
- Informs clients by explaining procedures; answering questions; providing information.
- Maintains communication equipment by reporting problems.
- Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
- Updates job knowledge by studying new product descriptions; participating in educational opportunities.
- Accomplishes sales and organization mission by completing related results as needed.
Call Center Agent Skills / Qualifications:
- Verbal communication
- Informing
- Professionalism
- Multi-tasking
Education, Experience, and Licensing Requirements:
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