Position Summary
As a Virtual Hotel Customer Service Coordinator, you’ll help clients arrange lodging for leisure, group, or business travel. You’ll ensure each booking runs smoothly while upholding Destination Knot’s commitment to exceptional service.
Company: Destination Knot
Location: Remote – Work From Home
Responsibilities
- Understand client needs and travel preferences
- Provide hotel recommendations and confirm reservations
- Manage booking changes and follow‑up communication
- Keep detailed, accurate client records
Requirements
- Organized and dependable
- Comfortable with digital tools and remote communication
- Friendly, professional demeanor
- Willingness to learn the travel booking process
Why Destination Knot
- Collaborative remote environment
- Hands‑on guidance and self‑paced training
- Access to industry partnerships and hotel programs
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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