Virtual Customer Service Professional( work frrom home)

Virtual Customer Service Professional (work from home)

Full-time position. Please send resume.

Hourly pay $9.00 – $14.00 per hour, depending on experience and the company you are assigned to. Must work a minimum of 25 hours per week; full-time hours available.

Skill Set Overview

• Excellent listening skills, strong English communication skills (verbal and written)
• Resolve concerns or complaints related to your client
• No cold calling or telemarketing; inbound calls only
• Must be 18+ to apply
• High school diploma or equivalency
• Secondary education and/or some college is preferred
• Able to perform basic math skills
• You’ll make your own schedules
• Must be able to pass a background check
• Minimum 3+ months of customer service, retail, or sales experience preferred
• Ability to multitask and prioritize in a fast-paced environment
• Background check required (client may ask for drug test)
• Comfortable with basic computer skills including email and documents
• Would like to work part-time or full-time as a 1099 contractor from home
• A quiet home office with no ambient sounds such as pets or children while working
• Able to be in training consecutively up to a maximum of 4 hours in the evening or morning for up to a total of 10 weeks

Technical Requirements

• Windows Vista is not accepted at this time
• High-speed internet access provided by a cable or DSL provider
• Satellite broadband does not meet our requirements
• Use of wireless and Wi-Fi "air cards" is prohibited
• A dedicated, hard-wired phone with no features
• A computer with the following specs: Minimum hardware – 2 Gigabytes, 80 GB IDE, single core 1.4 GHz, 48x CD
• Minimum OS: Windows XP Service Pack 3, Windows 7 32-bit & 64-bit, and Mac OS 10