Virtual Care Navigator

Working remotely in a full-time capacity, the Virtual Care Navigator will manage patient interactions, coordinate referrals, and ensure a seamless patient-centered care experience while collaborating with providers and staff. Key responsibilities Collaborate with providers and staff to deliver an exceptional seamless patient-centered care experience Manage scheduling for the virtual team, including appointment creation, reminders, and rescheduling as needed Process referrals to secondary care, ensuring timely communication and documentation between patients and specialists Required qualifications At least 3 years of applicable experience, preferably in a Primary Care setting High school diploma/GED required Proficient in Google spreadsheets and/or Excel, database management, and data tracking Access to a quiet/private remote work environment with high-speed internet