Minimum 3+ years of direct patient care experience
Experience with telehealth, Remote patient monitoring technologies
Knowledge of quality assurance, data collection, and workflow improvement
Familiarity with electronic medical records (EMR)
Strong analytical, communication, and problem-solving skills
Ability to work in a fast-paced, technology-driven environment
Duties:
Support virtual patient care and remote monitoring activities
Monitor patients for safety, behavior, and clinical needs and elevate concerns to clinical teams
Assist with telehealth services , ensuring sessions run smoothly and on time
Collaborate with clinical teams, leadership, and technical partners to support telehealth operations
Perform case triaging and assignment for virtual monitoring
Maintain and track telehealth program data, performance metrics, and reports
Conduct quality assurance reviews and recommend process improvements
Identify trends and support corrective action plans
Provide training and support to staff on telehealth workflows and systems
Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts.
#J-18808-LjbffrVirtual Care Coordinator in new york at Unknown Company
This position is listed as full time and able to be worked remotely.