The Virtual Call Center Representative will work from home while assisting customers by telephone. Duties include answering inquiries, processing requests, providing account assistance, and documenting customer interactions.
Responsibilities
Receive inbound customer calls.
Answer questions accurately.
Assist with customer accounts and requests.
Enter information into the company database.
Maintain accurate call records.
Escalate customer concerns when required.
Follow company communication procedures.
Requirements
Good telephone communication skills.
Basic computer knowledge.
Ability to learn new software.
Good organizational skills.
Reliable internet service.
Professional home working environment.
Ability to work assigned hours.
Virtual Call Center Representative in Providence at Soft Prodigy System Solutions
- Typical pay
- $39,520–$59,000
For context, most customer service representatives earn between $39,520–$59,000 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and able to be worked remotely. It was posted 2 days ago.