Overseeing the complaint intake process, the full-time salaried Virginia Licensed Case Intake Manager will ensure timely and accurate review of allegations of misconduct against health care practitioners while managing staff and maintaining a remote office within the Richmond Metropolitan Statistical Area. Key responsibilities Supervise and lead the complaint intake process and case processing activities Conduct initial reviews and evaluations of complaints against licensed health care practitioners Communicate the results of the case intake process clearly and effectively Required qualifications Demonstrated ability to effectively supervise and lead others Comprehensive knowledge of state and federal regulations governing health care professionals Experience in coordinating team work and managing case assignments Strong analytical skills to process large volumes of information and make sound decisions Ability to interpret complex data and utilize health care terminology