Virginia Licensed Benefit Specialist

To support the community's benefit programs, the full-time Virginia Licensed Benefit Specialist will manage a caseload, determine eligibility for assistance programs, and provide exceptional customer service while working in an inclusive team environment. Key responsibilities: Interview applicants and determine eligibility for various assistance programs using automated and manual methods Compile and analyze information to ensure clients receive maximum eligible benefits while maintaining accurate records Respond to appeal requests and participate in appeal hearings, providing necessary documentation and summaries Required qualifications: High school diploma supplemented with additional training and related work experience, or equivalent combination of training and experience Strongly preferred: Bachelor's degree and direct eligibility experience Experience working effectively within a team environment Ability to travel occasionally and meet the County's safe driver policy requirements Experience working with populations with limited English proficiency is a plus