Seeking a detail-oriented Virginia Call Center Representative, the full-time hybrid position will manage incoming calls, prepare detailed reports, and ensure compliance while supporting client operations from the Norfolk area. Key responsibilities Answer and track incoming calls while routing and escalating as necessary Prepare and submit accurate reports in government systems, ensuring confidentiality and compliance Conduct database and open-source research to support client operations Required qualifications 3+ years of experience in a call center environment Associate's Degree preferred; high school diploma or equivalent required Proven ability to multitask while communicating and inputting data Proficiency with telephony systems, CRMs, and Microsoft Office Suite Experience in handling sensitive information
Virginia Call Center Representative in workfromhome at Unknown Company
- Typical pay
- $37,220–$58,100
For context, most customer service representatives earn between $37,220–$58,100 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and hybrid.