Providing dedicated operational and account support, the remote VIP Support Specialist will manage day-to-day account-related requests, ensuring timely resolution of client inquiries for executive accounts. Key responsibilities Resolve incoming calls, emails, and assigned cases from executive clients efficiently and effectively Document all client interactions within the Salesforce casing system and troubleshoot support issues Collaborate with internal departments to ensure a seamless client experience and proactively identify account risks Required qualifications GED or High School Diploma; college degree preferred Minimum of 1 year of customer service experience in a professional role Minimum of 1 year of experience in the dental industry Minimum of 6 months of experience managing key accounts preferred Proficient in all MS Office applications and capable of developing reports and manipulating data in Excel
VIP Support Specialist in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.