Highgate Hotels in San Francisco's Nob Hill is seeking a VIP Experience Manager to lead personalized experiences for our hotel's VIP and Distinguished Guests. You will partner with the General Manager, Chief Concierge, and department leaders to ensure preferences are understood and thoughtfully executed.
Responsibilities include coordinating arrival, stay, and departure plans, building guest relationships, and driving service recovery and improvements to the VIP program, while maintaining
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This position is listed as full time and onsite.