• Process and schedule for videoconference requests and manage other issues via telephone and email. Last year we scheduled over 12,000 conferences.
• Utilize Microsoft O365
• Assist with day-to-day management of videoconferencing operations for our multisite videoconferencing network
• Use professional written and oral communication
• Work successfully across multiple teams
• Provide analytical and troubleshooting support for video endpoints and fiber networks
• Support conference room meetings, point-to-point and multipoint (bridge) video teleconferences
• Prefer experience with Polycom and Cisco infrastructure and endpoints
• Provide limited audio/video support for management off-site activities
• Maintain strict confidentiality for all videoconferencing activities
• Report operational and technical issues to managers.
Skill Matrix:
Video Support Specialist/ Help Desk Analyst Video Support in Columbus at DSIG
- Other openings
- 2
DSIG currently has 2 other roles open on LocalWork in Columbus. If this particular role is not the right fit, their other openings may be.
This position is listed as full time and onsite. It was posted 4 weeks ago.