Position Summary
The position, under the supervision of the Chief Operating Officer, is responsible for partnering with chairs to develop strategies for and run clinical operations across multiple departments: Anesthesiology, Neurosurgery, Ophthalmology, Oral Maxillofacial Surgery, Orthopedic Surgery, Otolaryngology, Surgery, and Urology. It also supervises the Executive Director of Procedural Operations who manages operating room capital budgets, recommends block allocation changes, and staffs the OR Executive Committee for the hospital. The incumbent leads multidisciplinary strategic projects, ensures daily operations meet quality improvement, fiscal accountability, productivity, and patient satisfaction goals/objectives established by the leadership team.
Essential Responsibilities / Duties
- Leadership: Determine the overall direction, goals, tactics, and objectives of surgical services under the guidance of the COO, Surgeon-in-Chief, surgical chiefs, and the OR Executive Committee. Work with the team to establish long‑range goals and implement strategic business plans aligned with the institution’s vision and strategic plans.
- Operations: In partnership with physician, nursing, and operational leadership, support the provision of harmonious, collaborative, safe, and high‑quality care and the timely and efficient use of assets. Enhance services to create a productive, transparent, and safe workplace for employees and patients.
- Support the management of the OR block review and allocation process.
- Capital Management: Make recommendations for physical space related to surgery, plan and allocate space for current and future surgical assets, and partner with finance on all capital planning relative to the ORs.
- Financial Management: Establish and achieve financial goals and measures, monitor financial performance, and facilitate cost‑containment practices through monitoring of volume trends, proactive capacity management, supplies, service contracts, and professional services agreements. Prepare annual hospital budgets with the COO and departments.
- Human Resources Management: Coordinate with HR for interviewing, hiring, personnel transactions, and corrective action policy implementation. Provide direct supervision and foster employee engagement, professional development, and communication initiatives.
- Drive employee engagement and consider opportunities to grow abilities and skills through professional development, enhanced communication vehicles, and employee‑focused initiatives.
Compensation Range
$270K – $310K (based on minimum job qualifications). Base pay is determined by education, experience, skills, certifications/license, business/organizational needs, internal equity, and market‑competitiveness. BMCHS offers a comprehensive benefits package including medical, dental, vision, pharmacy, discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings match, paid time off, career advancement opportunities, and resources that support employee and family well‑being. The range is based on Boston‑area data and may be modified by geographic location.
Job Requirements
- Education: Bachelor’s degree required. Master’s degree (MBA, MHA, Healthcare management) preferred.
- Experience: At least 10 years of progressively advanced financial and administrative management experience with at least 5‑7 years directly related to hospital operations at a director level or above.
- Knowledge, Skills, & Abilities:
- Demonstrated track record of management of personnel and fiscal resources.
- Leadership ability to guide, direct, and mentor a multi‑layered staff.
- Capability for program development, implementation, and evaluation.
- Capability for long‑range program planning that involves complex decision‑making tasks.
- Expert verbal and written communication skills and interpersonal skills.
- Exceptional organization to manage multiple priorities and diverse activities, prioritize and meet deadlines.
- Dedicated team player with willingness and desire to learn and grow within the organization.
- Ability to anticipate objections and plan appropriate responses; capable of performing and leading effectively in stressful situations and solving problems as they occur.
- Professional conduct and appearance.
- Proficiency with standard software used in healthcare office settings (e.g., MSWord, Excel, web browser).
Equal Employment Opportunity
Boston Medical Center is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression, or any other non‑job‑related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please contact Talent Acquisition.
Application Process
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.
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This position is listed as contract and onsite.