Vice President, Production Services Infrastructure Support

Senior Specialist, Production Services Infrastructure Support Analyst

Position Summary

This role is located in Boston. The successful individual will protect critical information, systems, and assets, build solutions, implement new software and hardware, provide training, and assist in the development of an overall IT strategy.

Responsibilities

• Empower breakthrough innovations, take ownership, lead initiatives.
• Participate in all aspects of web, database, and application server life‑cycles; installing new hardware and operating systems, supporting existing servers and platforms, applying bug and security patching, performance monitoring and tuning, break/fix troubleshooting, and retirement or upgrade of older hardware and platforms.
• Diagnose and resolve problems quickly; communicate with interdisciplinary teams and users; ensure technology infrastructure runs smoothly and efficiently.

Qualifications

• Strong experience in Linux administration with excellent administration and troubleshooting skills. RedHat engineer certification (RHCE) a plus. Overall 5‑7 years of experience.
• Strong experience in Windows administration with excellent administration and troubleshooting skills with Windows server 2012/2016/2019.
• Experience in VMware administration – responsible for day‑to‑day management of VMs, installation, upgrades, troubleshooting, patching, backup and recovery.
• Experience in SAN / NAS Storage administration – SAN zoning, SAN migration (EMC advantage).
• Experience in Backup administration – Data Domain, NetBackup.
• Experience with Shell / PowerShell / Python scripting .
• Experience in Ansible, Jenkins and CI/CD tools such as Git .
• Exposure and experience with Azure / VMware / Oracle Cloud .
• Exposure/ experience with Cisco UCS , Oracle Exadata .
• Excellent written , verbal , communication , and interpersonal skills.

Benefits

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and pay‑for‑performance philosophy. We provide access to flexible global resources and tools, generous paid leaves, including paid volunteer time.

Compensation

The base salary is expected to be between $69,000 and $185,000 per year at commencement. Salary will be determined individually based on experience and market location, and is only part of the total compensation package, which may also include commission earnings, discretionary bonuses, short and long‑term incentive packages, and company‑sponsored benefit programs.

Employment Terms

This position is at‑will and the Company reserves the right to modify base or any other discretionary payment or compensation at any time.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups, Females, Individuals with Disabilities, Protected Veterans.