My firm is working with a growing Fintech company who is looking for a VP of Operations to lead a growing consumer finance business. You will oversee customer service, collections, recoveries, payment operations, operational support functions, and vendors
All potential candidates should read through the following details of this job with care before making an application.
Responsibilities:
- Customer experience/Customer Satisfaction
- Collections and recovery performance.
- Payment performance, processes, systems, and vendor relationships.
- Operational execution, efficiency & scalability.
Experience:
- Proven senior leadership experience in consumer finance, fintech, lending, servicing, collections or payments
- Success leading xzgxqkn customer-facing operations and developing high-performing teams
- Data-driven using root-cause analysis
- Experience improving operational performance and managing vendors
**This role is onsite
Vice President Operations in sedgwick at Unknown Company
This position is listed as full time and onsite.