Vice President, Operations

VP Of OperationsDriven by our passion in the pursuit of hospitality and culinary excellence, Morrison Living has built community through dining experiences for over a century. Embedded in our culture, we deliver exceptional service and aim to be the best part of someone's day. The commitment of our team members to these core principles makes us an industry leader and an employer of choice for hospitality professionals.Everything we do means more when it's served with care.

The exceptional care and culinary artistry of our team members is nurtured by training, developing, and recognizing our greatest asset – our people. This approach makes the Morrison Living difference. Join us and discover how we build community one meal at a time.Job SummaryWorking as the VP of Operations you will be responsible for ensuring that assigned business operations are efficient and effective.

You will ensure that the proper management of resources, distribution of services to customers, and analyses of systems are conducted.Key Responsibilities:Meets commitment to results for all areas of responsibilities. Including but not limited to: Client Retention and Satisfaction, Financial Performance and Requirements, Regulatory Compliance, Purchasing Requirements, Culinary Programs and Standards, Human Resources Management, Retail and Marketing ProgramsDirects business to achieve high performance as measured by the company scorecardSuccessfully builds relationships at all levels of the organizationsIdentifies client's needsCommunicates account progress and new Company programs to clientConducts and/or monitors customer, client and associate satisfaction surveysVisits clients and facilities regularlyDelivers the corporate communications and priorities to both the region team members and clientsBuilds an effective and results achieving team within the regionCommunicates effectively with all team membersEnsures that all direct reports take specific action to correct issues at client units that do not attain corporate levels of satisfactionDevelops and monitors realistic and accurate budget and forecasts.Ensures that the Region is meeting financial performance and client forecastsParticipates in the sales process by working with pre-proposal site survey team, aiding in presentations, aiding in negotiation and approving of final contactEnsures that Operations Team members are performing their responsibilities effectivelyEnsures that audits are conducted at all facilities including but not limited to: Financial and Contractual, Sanitation and Food Safety, and Human Resources Yearly auditsPreferred Qualifications:Bachelor's degree is preferred, or equivalent professional experience12-15 years upscale food service experience, including 10 years at the management level and five to seven years' experience of multi-unit managementExperience in personnel management including hiring, supervision, evaluation and succession planningAbility to multi-task as well as stay on task and concentrate with constant interruptionsMust be able to make business decisions based on financial reports and similar factsMust be knowledgeable on HACCP controls along with proper storage and use of foodExcellent knowledge of Microsoft Office: Word, Excel and PowerPointServSafe or Department of Health certification a plusMust be able to read and interpret business records and statistical reportsMust be able to analyze and interpret policies established by administratorsAssociates at Morrison Living are offered many fantastic benefits including medical, dental, vision, life insurance/AD, disability insurance, retirement plan, flexible time off, paid parental leave, holiday time off (varies by site/state), personal leave, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, commuter benefits, employee assistance program, and flexible spending accounts (FSAs).Compass Group is an equal opportunity employer. At Compass, we are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.