The Pack Labs is a high-growth company building standout brands in a fast-moving and still-evolving environment. We move quickly, hold a high bar, and are deeply focused on creating high-quality products, strong identities, and scalable growth across regulated markets. From product development to brand storytelling and go-to-market execution, The Pack Labs exists to create brands and products that connect, perform, and endure. Now in business since 2008, The Pack has reached 28-states and maintains a footprint of over 7,500 retail locations with 2-distinct product lines. The sky is now our limit, join us up here….the air is nice!
About the Role
The GM/VP of Operations is responsible for leading and optimizing all operational functions across the organization. This role drives efficiency, scalability, and profitability by aligning operations with strategic business goals. They will oversee production, supply chain, inventory, quality, compliance, and continuous improvement initiatives.
Responsibilities
- Own end-to-end operations: manufacturing, packaging, supply chain, distribution, and fulfillment.
- Full warehouse and production floor-vape mixing, grinder operations, preroll operations, fulfillment, pick and pack.
- Scale production capabilities across pre-rolls, vapes, and infused products.
- QA/QC oversight and enforcement.
- Inventory management across raw materials, WIP, and finished goods.
- SOP development and implementation.
- Ensure full compliance with California hemp/cannabis regulations (e.g., METRC, DCC requirements).
Qualifications
- Minimum of 3-years in a hemp and/or cannabis manufacturing organization.
- Minimum 10-years of operations experience, 5 of which in a leadership role.
- Has built and implemented SOP’s. (Not just followed them).
- Strong inventory management background. Truly understands how raw materials flow through to finished goods.
- Experience managing multi-function operations and teams.
- Comfortable being a hands-on leader on the floor while also thinking systematically and strategically.
- Knowledge of state cannabis/hemp manufacturing regulations.
- Lean manufacturing or continuous improvement experience.
Required Skills
- A seasoned professional with a strong focus on process improvement and the ability to drive efficiency, ensure regulatory adherence, and support rapid growth across emerging markets.
Preferred Skills
- A strong combination of production/manufacturing, QA/QC and inventory/warehouse management experience.
- Experience with automated pre-roll or infusion equipment.
- Background in extraction, formulation, or cannabis product development.
Pay range and compensation package
Comprehensive benefits package including health insurance, dental coverage, vision insurance, and paid time off (PTO).
Equal Opportunity Statement
The Pack Labs is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. The Pack Labs is firmly committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at The Pack Labs are rigorously based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. The Pack Labs will not tolerate discrimination or harassment based on any of these characteristics.
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