Vice President Operations

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The Vice President, Operations is responsible for optimizing the organization's operational functions to ensure efficiency, profitability, and strategic alignment. This role involves overseeing daily operations, managing cross-functional teams, driving process improvements, and implementing strategic initiatives that support growth, scalability, and competitive advantage.

Key Responsibilities

Strategic Planning and Execution

• Collaborate with executive leadership to develop operational strategies that support overall business goals.
• Translate company strategies into actionable operational plans and key performance indicators (KPIs).
• Regularly assess operational performance and adjust strategies to meet targets and improve profitability.

Operational Efficiency and Process Improvement

• Identify, evaluate, and implement process improvements to enhance productivity, quality, and efficiency.
• Lead initiatives to streamline operations, reduce costs, and improve service delivery.
• Implement best practices in operations management and maintain standard operating procedures (SOPs).

Team Leadership and Development

• Oversee and mentor department heads and managers, ensuring alignment and consistent performance.
• Develop a high-performing team by providing coaching, training, and professional development opportunities.
• Foster a culture of collaboration, accountability, and continuous improvement.

Financial Oversight and Budget Management

• Develop and manage budgets for the operations division, aligning financial resources with strategic priorities.
• Track, analyze, and report on financial performance metrics related to operational costs and efficiencies.
• Implement cost-control initiatives without compromising quality or customer satisfaction.

Risk Management and Compliance

• Ensure compliance with regulatory and legal standards relevant to operations.
• Identify and mitigate operational risks, including safety, quality control, and data security.
• Develop and oversee risk management and contingency plans.

Supply Chain and Vendor Management

• Oversee the supply chain and procurement functions within branch operations, ensuring timely, cost-effective sourcing.
• Establish and maintain relationships with key suppliers, negotiating favorable terms and ensuring service levels.
• Implement inventory management practices to optimize stock levels and minimize costs.

Customer and Stakeholder Satisfaction

• Drive a customer-centric approach in operations, ensuring customer needs are met efficiently.
• Monitor and enhance customer satisfaction by improving service quality and responsiveness.
• Collaborate with other departments (e.g., sales, marketing, procurement) to align operations with customer expectations.

Qualifications

• Bachelor’s degree in operations management, Supply Chain Management, Engineering, or a related field; MBA is a plus.
• Proven experience in operations leadership roles within the wholesale distribution industry, preferably in plumbing, lighting, appliance, or irrigation supply.
• Strong understanding of supply chain principles, inventory management, and warehouse operations.
• Demonstrated ability to develop and implement operational strategies to drive business performance and efficiency.
• Excellent analytical and problem-solving skills with a focus on data-driven decision-making.
• Effective communication and interpersonal skills with the ability to collaborate cross-functionally and lead teams.

PDI offers a competitive benefits package including Health and Dental Insurance, 401k with company match, Health Savings Account, Short-term and Long-Term Disability Insurance, Life Insurance, Paid Personal Time Off, and much more. Please see our website to learn more.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Seniority level

• Executive

Employment type

• Full-time

Job function

• Business Development and Sales
• Industries: Wholesale

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