Veterinary Receptionist / Veterinary Receptionist

Veterinary ReceptionistTender Care Animal Hospital in Peoria, Illinois, is seeking an outgoing Veterinary Receptionist / Client Service Representative to serve as the welcoming face of our hospital. In this fast-paced role, you will create exceptional client experiences, build trust through compassionate service, manage appointments and daily patient flow, handle multi-line phones and in-person interactions, process transactions, and support clients with essential information about our services. Ideal candidates are friendly, detail-oriented, highly organized, and thrive in a team-focused customer service environment.Schedule and CompensationCompensation: $16–$18 per hourFull-time position with a 4/10 schedule and availability needed Monday–Saturday.Full-time Benefits Package*Medical, dental, and vision insuranceLife insurance and disabilityEmployee Assistance Program (EAP)401(k) with company matchPaid time off in accordance with site policy and applicable lawPersonal pet discountUniform allowancePart-time team members may be eligible for limited benefits in accordance with company policy and state law.Minimum Qualifications and Skill Set:1–3+ years of experience in a customer service, reception, or client-facing rolePrevious veterinary receptionist or healthcare-related front-desk experience preferredAbility to manage a multi-line phone system while assisting in-person clientsExperience working with veterinary practice management software, especially EzyVet, preferredExceptional verbal and written communication skillsAbility to provide compassionate, professional service to clients during both routine and emotionally sensitive situationsStrong organizational and time management skillsExperience scheduling appointments and coordinating calendars preferredAbility to accurately process payments and maintain financial recordsPositive attitude and willingness to collaborate with a teamAbility to remain calm, professional, and solution-oriented during busy periodsWhy Choose Tender Care Animal Hospital?Tender Care Animal Hospital, located in Peoria, Illinois, is a trusted and compassionate hospital dedicated to providing high-quality care for pets.

The hospital offers a wide range of services, including preventive care, wellness exams, vaccinations, dental care, and surgery. Our team of experienced professionals prioritizes the health and well-being of animals while maintaining a comforting and stress-free environment for pets and their owners. With a focus on education, teamwork, and compassionate service, Tender Care Animal Hospital is committed to making a positive impact in the Peoria community.