Veterinary Receptionist - St. Augustine, FL

Experienced Veterinary Receptionist WantedJackson Veterinary Hospital is looking for an experienced Veterinary Receptionist to join our fantastic team. Our receptionists are an essential part of the client experience, helping every pet owner feel welcomed, informed, and supported from the moment they call or walk through our doors.We're proud of our positive, well-being-focused culture and our commitment to creating a workplace where team members can do meaningful work without sacrificing life outside the hospital. With a four-day workweek, no nights, no on-call shifts, and no holiday hours, you'll have a schedule designed with work-life balance in mind.What You'll DoWelcome clients and patients with warmth, professionalism, and compassionAnswer incoming phone calls and provide exceptional customer serviceSchedule appointments and help manage the daily appointment calendarCheck clients and patients in and out efficientlyProcess payments and maintain accurate client and patient informationCommunicate hospital services, policies, and next steps clearly to clientsManage messages, reminders, and basic administrative tasksMaintain a clean, organized, and welcoming reception areaCollaborate with doctors, technicians, assistants, and fellow receptionists to support smooth hospital workflowProvide calm, compassionate support during both routine and emotional visitsWhat You'll BringPrevious veterinary receptionist experience requiredExcellent customer service and communication skillsAbility to multitask in a fast-paced environmentStrong organizational skills and attention to detailProfessional, compassionate approach to clients and coworkersConfidence using computers and learning veterinary practice-management softwareDependability, reliability, and a positive attitudeTeam-first mindset and willingness to help wherever neededGenuine passion for helping pets and the people who love themThe Extras You'll Actually FeelA team that genuinely enjoys working togetherLeaders who appreciate your hard work and ideasA schedule that gives you time to enjoy life outside the hospitalOpportunities to continue learning and growing professionallyA workplace where your role in the client experience is truly valuedThe satisfaction of making every client and patient feel cared forBenefits You Can't BeatFinancial BenefitsA flexible approach to compensation that reflects your skill set and future performance401(k) matching & Roth Retirement Savings PlanFlexible Spending Account (full-time only)529 Savings PlanTuition Support Program (full-time only)Referral bonus programWellness BenefitsHealth insurance, including medical, dental, and vision (full-time only)Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service).

In states with paid family leave programs, this benefit does not apply.Sick Time / Paid Time OffFree or discounted lab work for employee petsPet discounts on services and productsPet food discount programWorkplace BenefitsQuarterly Team Rewards Bonus ProgramProfessional development opportunitiesContinuing education allowanceUniform allowanceLifestyle BenefitsSix paid holidays (full-time only)Employee Assistance ProgramEmployee discount programJoin Our Team!Think you're the Veterinary Receptionist we've been dreaming of? We'd love to meet you.Apply today and discover why Jackson Veterinary Hospital is such a rewarding place to continue building your veterinary career.Diversity, equity, inclusion, and belonging are core values at Jackson Veterinary Hospital and Vetcor. We are committed to building an inclusive, equitable workplace where every team member feels safe being their authentic self, truly belongs, and is empowered to reach their highest potential.