Veterinary Receptionist

Veterinary ReceptionistLocation: Riverhead, NY Schedule: Full-TimeCompensation: $20–$24/hour based on experience and skillset + $3/hour overnight shift differential from 11:00 PM–7:00 AMEast End Veterinary Center (EEVC) is hiring a full-time Veterinary Receptionist in Riverhead, NY. In this role, you'll support our emergency and specialty teams while helping clients and referring veterinarians navigate their experience with compassion, clear communication, and exceptional customer service.Full-Time BenefitsCSR Certificate Program!Continuing Education & Uniform Allowance + Free VetBloom access (RACE-approved CE) + access to VetGirl SubscriptionRECOVER Training for advanced CPR skillsVeterinary Technician Education Sponsorships + VTNE reimbursement + VTS Support16-Week VTNE Study GroupProfessional Development AssistanceGenerous PTO + Paid HolidaysEmployee Referral Bonuses + Employee Pet DiscountAccess exclusive financial benefits to help you save on student loans, mortgages, and personal loansNVA Pet Resort Discount + Pet Insurance DiscountMedical, Dental, Vision + HSA/FSA OptionsInsurance Options: Life and AD&D + Short & Long-Term Disability + Critical Illness + Accident + Hospital Indemnity401(k) with employer matchEmployee Assistance ProgramEmployee Pet Area – We have plenty of space for you to bring your own pets to work!ScheduleFull-Time8-hour shiftsResponsibilitiesWelcome clients and provide compassionate, professional support in person and over the phoneEducate clients and referring veterinarians about available emergency and specialty servicesCoordinate and schedule appointments within our multi-specialty animal hospitalHandle reminder and follow-up communications by phone and emailAccurately update and maintain client and patient records and filesCommunicate effectively with clients, referring veterinarians, and hospital team membersSupport the needs of our emergency and specialty departments in a fast-paced environmentHelp create a positive client experience during both routine and emotionally challenging situationsQualificationsStrong customer service and communication skillsAbility to create a welcoming, professional first impression for clients and referring veterinary partnersComfortable working in a fast-paced emergency and specialty veterinary hospital environmentStrong multitasking, organization, and attention-to-detail skillsAbility to adapt when priorities change or unexpected situations ariseCollaborative, team-oriented approach with a commitment to respectful communicationPrevious customer service experience preferredAbility to communicate compassionately with pet owners, including during stressful or emotional situationsFluent English speaking and reading skills requiredAbout East End Veterinary CenterDid you know? East End Veterinary Center is Suffolk County's only VECCS Level II Certified Facility, providing 24/7 emergency and critical care alongside specialty veterinary services.At EEVC, we believe in empowering our team members to take ownership of their work and make meaningful contributions.

From day one, our onboarding process is designed to set you up for success, with continued support and mentorship throughout your training.We encourage initiative and actively support professional growth through structured career development opportunities. Whether you're interested in expanding your skills or exploring future opportunities throughout the hospital, we're committed to helping you achieve your goals.Our team is built on respect, collaboration, and a shared passion for providing exceptional care to patients and their families.Surrounding AreasEEVC is conveniently located in Riverhead, NY and attracts veterinary professionals from throughout Long Island and beyond, including:Riverhead, NY & Southampton, NYHampton Bays, NY & East Hampton, NYSouthold, NY & Mattituck, NYAquebogue, NY & Wading River, NYRocky Point, NY & Port Jefferson, NYPatchogue, NY & Medford, NYHoltsville, NY & Ronkonkoma, NYCentereach, NY & Selden, NYCoram, NY & Manorville, NYShirley, NY & Mastic, NYConsidering Relocating?Great talent can come from anywhere, and we welcome candidates who are considering a move. Whether you're relocating from another city, another state, or across the country, our Talent Acquisition team is here to support you throughout the hiring process and answer questions about the role, the hospital, and the surrounding community.About Ethos Veterinary HealthEthos Veterinary Health, part of the NVA Group, is where you come to practice world-class medicine, and help shape what veterinary care becomes next.Across our network of 140 specialty and emergency hospitals, science moves forward, standards are elevated, and innovation is put into practice every day.

You'll work alongside respected veterinary leaders in academic-caliber hospitals designed for learning, teaching, and discovery.Here, mentorship is a two-way street. You'll share your expertise, learn from others, and continue to grow, clinically, professionally, and personally.At Ethos, you inspire hope, deliver exceptional care, and pursue veterinary medicine at its highest level, together.Join UsAt Ethos, this isn't just a job, it's an opportunity to practice medicine at the highest level and help shape the future of veterinary care.Equal Opportunity EmployerEthos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

All employment is decided based on qualifications, competence, merit, and business need.